Shipping policy

At HONEY MOLLYS, we are committed to providing a smooth and reliable delivery experience. Please review the following information before placing your order.

1. Order Processing

  • Orders are processed within 1–3 business days (Monday – Friday)
  • Orders are not processed on weekends or public holidays
  • During peak periods or promotions, processing times may be slightly extended

Once your order has been processed, it will be prepared for shipment.

2. Shipping Time

Estimated delivery times:

  • United States: 5–10 business days
  • International: 7–15 business days

Please note that these are estimated delivery times and may vary depending on external factors.

3. Shipping Rates

🚚 Free Shipping

  • Available on orders over $60 USD

📦 Standard Shipping

  • Orders $0.00 – $59.99 USD
  • Flat rate: $10.00 USD

⚡ Expedited Shipping

  • Flat rate: $20.00 USD

4. Order Tracking

  • A tracking number will be sent via email once your order has been shipped
  • Tracking updates may take 1–3 business days to appear

Please ensure your email address is entered correctly at checkout.

5. Shipping Delays

While we aim to deliver orders promptly, delays may occur due to factors beyond our control, including:

  • Shipping carrier delays
  • Customs inspections
  • Weather conditions
  • High order volume

HONEY MOLLYS is not responsible for delays caused by these circumstances.

6. Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete.

  • We are not responsible for orders delivered to incorrect or incomplete addresses
  • Additional shipping fees may apply for reshipment

7. Lost or Stolen Packages

  • Once a package is marked as delivered, HONEY MOLLYS is not responsible for lost or stolen packages
  • Customers should contact the shipping carrier directly for assistance
  • We will assist where possible to help resolve the issue

8. Customs & Duties

For international orders:

  • Customs fees, duties, or taxes (if applicable) are the responsibility of the customer
  • Delays may occur due to customs clearance

9. Order Issues & Support

If you experience any issues with your order, please contact us:

📧 hello@honeymollys.com

We are committed to resolving any concerns quickly and fairly.

⚠️ Please contact us before opening a dispute or chargeback, as this allows us to assist you more efficiently.

✨ Thank you for shopping with HONEY MOLLYS